Trust is the basis of any relationship, as we know at Dylsi. We are proud that our customers are satisfied with our service and do not hesitate to recommend us to their friends, family, or acquaintances. That’s why, since 2021, we have been running a special campaign to thank you for helping us grow and to continue building relationships based on mutual trust.
A dynamic to reward your loyalty
Every three months, we organise an exclusive raffle for Dylsi’s customers who have referred us to others. What does this mean? Suppose you have an active contract with us and recommend us to someone who contacts us. In that case, you automatically enter into this quarterly raffle.
This campaign is unique because the prizes are extraordinary experiences we carefully select, often linked to small local businesses with which we collaborate. In this way, we reward your loyalty and support other companies in Mallorca, reinforcing our commitment to the local community.
Why recommendations are so valuable
A recommendation from a satisfied customer is one of the most effective ways of growing a business. When someone reaches out to us following the recommendation of a friend or family member, there is already a level of trust and credibility that makes the process much easier.
Furthermore, these recommendations generate a closer and more fluid relationship from the outset. By trusting our services thanks to the positive experience of someone close to them, new clients arrive with clear expectations and a favourable predisposition, which allows us to work much more effectively and offer an even more personalised service.
It is no coincidence that this initiative has been so successful. In recent years, the number of referrals has grown considerably, from 84 in 2022 to 115 in 2024, reflecting the trust and satisfaction of our current clients.
Rewards that make a difference
The prices in our raffle are not run-of-the-mill products. We want you to enjoy unique experiences that you will fondly remember. For example, we have offered dinners at local restaurants, weekend getaways, and activities on the island. By working with local businesses, we support small shops that are part of our customer network, strengthening our community in Mallorca.
The rewards vary each quarter to keep it a surprise and ensure that there is always something to inspire you to participate.
Taking part is easy
- Recommend Dylsi to someone you know who needs insurance. It could be a friend, a family member, or even a work colleague.
- Make sure they contact us: When that person speaks to us, tells us they came recommended by you, and explores our options, they will be registered as your referral.
- Enter the raffle: You will automatically participate in the next quarterly raffle and have the chance to win an unforgettable experience.
A commitment to our customers
At Dylsi, we deeply value your trust. We know that recommending a service is an act of credibility and responsibility, and we take it very seriously. That’s why we work daily to ensure that your referrals receive the same level of personalised attention and professionalism you are already familiar with.
If you have any questions about our referral programme or any other service, please do not hesitate to contact us. Our team will be delighted to help you. Call us, write to us by WhatsApp or visit us at our office in Mallorca.