Our Team
Our priority is to provide you with the peace of mind and protection you need for your home and family.
Contact us today and learn how we can guarantee the safety of your estate in a reliable and effective way.
Darryl Lopez Rey
Director and Founder
Insurance Mediator
The founder and origin of DYLSI, a self-made professional step by step and with effort.
From day one, it was committed to offering a complete and quality service to its customers regardless of difficulties.
Today, 7 years after its foundation, the DYLSI insurance agency is a consolidated business that has managed to position itself as one of the most recognized agencies specialized in the sector of resident foreigners in Mallorca.
Darryl is committed to continuous training, is a registered insurance mediator and has the Higher Insurance Course (A) qualification, the highest regulated training in Spain.
• He obtained a scholarship as the best student of the promotion of the Advanced Insurance Course 2020-2021 at the College of Insurance Brokers of the Balearic Islands.
• Winner of the Pinés XXII Edition Award at the national level for his dissertation “Digitize or not appear in the photo” and his high grades in the aforementioned course.
• Awarded the BNI Balearic Islands 2021 Best Entrepreneur Award.
Their functions in DYLSI:
Management and direction of the business, always exploring new opportunities, training and coordinating the team.
Development of growth strategies and experience for customers, collaborators and prescribers.
Insurance Mediator Registered in the Association of Insurance Brokers of the Balearic Islands.
Cabbage.
Number 78286.
Yolanda Gestoso
Administration
Claims Management
Yolanda is the agency’s right-hand man.
A family person, with a protective character and a clear sense of justice.
With more than 10 years of experience in the insurance sector, she is the maximum responsible for guaranteeing customer satisfaction and a good experience.
A methodical, diligent and responsible professional who keeps the agency in order, regulating the agility in the service and the monitoring of incidents.
Their functions in DYLSI:
Administration, processing and monitoring of claims, authorisations and reimbursements of invoices, always supporting the streamlining of processes for the benefit of the client.
Commercial attention to Spanish-speaking customers.
Communication with clients for renewals, administrative changes and updating of contracts.
+34 623 38 40 06
Jolene Dearing
Commercial Service
Portfolio Maintenance
Jolene is the left arm.
Creative and dynamic, she brings an innovative and digital vision to the agency’s commercial management.
Of British origin, she is bilingual in English and Spanish.
With a cheerful and close character, you will always find her with a smile on her face.
Their youth and enthusiasm complete the team and contribute to obtaining the best results.
A digital native and passionate about new technologies, Jolene connects with new communication models, the latest trends and the needs of younger customer profiles.
Their functions in DYLSI:
Commercial attention to customers in both Spanish and English, from the accompaniment, follow-up and resolution of their needs.
Support for customers and collaborators.
It is responsible for the maintenance of the portfolio, from the communication of renewals, negotiation of conditions and adaptation of contracts to the customer’s situation at all times.