Cookie Policy

Usage Policy

The website www.dylsi-seguros.com responsibility of DYLSI AGENCIA DE SEGUROS, SL with registered office at CALLE PASSEIG DE ILLETES, 2, LOCAL 11, CAS CATALÀ-ILLETES (07181) BALEARES, and registered in the Mercantile Registry of Mallorca no. 01715/2021 and C.I.F. number B16846255 uses its own and third-party cookies.
Consequently, this cookie use policy applies to the use of cookies, which has been prepared in order for the user to be informed of the different uses that are carried out on these devices and to be able to consent to their processing in an informed manner, in accordance with the provisions of current legislation.

Likewise, AXA SEGUROS GENERALES, S.A. DE SEGUROS Y REASEGUROS (hereinafter, AXA or the Company), as data controller, informs you that it uses tools that allow it to obtain and have information on your actions, use and browsing of our website in order to improve its usability, offer you the best offers of products or services for the purposes of future contracting, Analyze and anticipate fraudulent behavior, resolve incidents and analyze errors, as well as to create profiles that allow the creation of subscription and pricing rules.

General information about cookies

In general, we inform you that cookies are a message sent by the server to the user’s computer consisting of text files that are stored in the computer’s memory and that collect information related to the page visited, the time of connection to the Internet, etc.
Cookies are sent back to the server each time the user enters that page.
Cookies cannot read data from your hard drive or read cookie files created by other providers.

The logs are files stored on the Publisher’s server that record information about your browsing and whose purpose is to analyse the operation of the system, locate incidents and problems that may arise and solve them in the shortest possible time, continue to offer you the services you request, better understand your preferences and offer you other services that may suit your tastes.

The renewal of your consent, in the manner provided for in this policy, or the modification of the conditions of access to cookies through your browser, may make it impossible to navigate correctly and the impossibility of adapting our portal to the specific needs of the user.

Description of the types of cookies commonly used on the internet

Below, we set out a classification of the cookies commonly used according to different typologies depending on their responsible, the time spent and the purpose of their use:

1. Types of cookies depending on the entity that manages them:

• First-party cookies: These are those that are sent to the user’s terminal equipment from a computer or domain managed by the publisher itself and from which the service requested by the user is provided.
• Third-party cookies: These are those that are sent to the user’s terminal equipment from a computer or domain that is not managed by the Website Publisher, but by another entity that processes the data obtained through cookies.

2. Types of cookies according to the length of time they remain activated

• Session cookies: These are a type of cookies designed to collect and store data while the user accesses a website.
  They are usually used to store information that is only interested in keeping for the provision of the service requested by the user on a single occasion (e.g. a list of products purchased).
• Persistent cookies: These are a type of cookies in which the data is still stored on the terminal and can be accessed and processed for a period defined by the Cookie Publisher, which can range from a few minutes to several years.

3. Types of cookies according to their purpose:

• Necessary or technical cookies: These are those that allow the user to navigate the page, use basic services such as management and operation of the website, control traffic and visits, access to secure and restricted areas and carry out pricing or contracting forms.
  The website cannot function properly without these cookies.
  At AXA, there are certain technical cookies that install a unique identifier of the insurance quote made by the user and allow them to make a price and contract.
  They only store the step in which it is within the pricing process.
  They do not store other user information.
  These cookies are reinstalled each time a quote is made on the website and for technical reasons they have a different name each time they are installed.
• Preference cookies: These are those that allow the user to access the service with some predefined general characteristics based on a series of criteria on the user’s terminal, such as the language, the type of browser through which the service is accessed, the regional configuration from which the service is accessed, etc.
• Statistical cookies: These are those that allow the Publisher to monitor and analyse the behaviour of users of the websites to which they are linked.
  The information collected through this type of cookie is used to measure the activity of websites, applications or platforms and to create browsing profiles of users of these sites, applications and platforms, in order to introduce improvements based on the analysis of the usage data made by users of the service.
• Analysis cookies: These are those that allow the Publisher to monitor and analyse the behaviour of users of the websites to which they are linked.
  The information collected through this type of cookie is used to measure the activity of websites, applications or platforms and to create browsing profiles of users of these sites, applications and platforms, in order to introduce improvements based on the analysis of the usage data made by users of the service.
• Marketing cookies: These are cookies that allow the management, in the most efficient way possible, of the advertising spaces that, where appropriate, the publisher has included on a website, application or platform from which the requested service is provided.
  These cookies store information on user behaviour obtained through the continuous observation of their browsing habits, which allows the development of a specific profile to display advertising based on it.

Accepting, denying or revoking consent or how to delete cookies

The configuration of the provision, refusal or revocation of the user’s consent will depend on the cookie configurator used by each Agent.
However, in any case, the following must be guaranteed:

The user must give their consent, in an informed, express, free and unequivocal manner, for the installation of Cookies, through the “Accept” button that must appear in the first layer of information or by going to the Cookie Manager and installing those that they have previously selected.

In any case, cookies cannot be installed prior to the user having not carried out the acceptance action, unless they are technical or necessary cookies.

If you click on “Reject all cookies” or “Save selection”, depending on the option chosen by the Agent, cookies will not be installed on the device, except for those that are technical or strictly necessary.

For each of the cookies, there must be the option to activate or deactivate all of them, as well as in the “Settings” section it is possible to activate or deactivate them in a granular way.

Once cookies have been accepted, the user must be able to change or withdraw their consent at any time, and the system offered to withdraw consent must be as easy as the one used when consent was given.