DYLSI Agency
DYLSI is a consultancy specialised in risk management and an AXA Exclusive Agency in Mallorca. We serve more than 2,600 clients — local and foreign residents, families, professionals and businesses — with a proprietary method, a bilingual team and personal attention at every stage.
5 key reasons why DYLSI should be your insurance agency:
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We take care of EVERYTHING
Paperwork, procedures, claims, authorisations, reimbursements. You don’t deal with the insurance company — we do, on your behalf. Our aftercare is built on structured processes, not improvisation — which means we know exactly what to do and when.
A bilingual team that understands your context
Somos 7 profesionales que atendemos en español e inglés con la misma fluidez.
We know the specifics of foreign residents in Mallorca and the demands of local professionals and businesses.
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We apply a method, not a sales pitch
Before talking about policies, we analyse your situation.
Our RiskMap method reviews your protection across 5 key areas: health and life, income, assets, liability and — if you run a business — its continuity. That’s how we spot invisible gaps and avoid overlapping coverage.
Useful technology, human service
We use digital tools and artificial intelligence so the team spends less time on repetitive tasks and more on what matters: you.
Technology doesn’t replace personal service — it frees it up.
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Backed by AXA, one of the world’s leading insurers
As an AXA Exclusive Agency you have access to the financial strength, supplier network and products of a multinational present in 50 countries.
We combine that solidity with the closeness of a local agency in Mallorca.
Discover DYLSI in 2 minutes:
DISCOVER OUR OFFICE IN ILLETAS – CALVIÀ
Come and visit our office, virtually 🙂
Our values
As we like to call it, our roadmap.
We are close.
Because we care about our customers. Every thing we do, we do it for our clients We anticipate, inform and protect. We look after your interests, always striving to do what’s right.
We are problem-solvers
Every bump in the road is just a detour waiting to be navigated. We clear the path ahead.
Our main mission is to be there when you need us most. Standing by your side and tirelessly finding solutions to every obstacle that may come your way.
We are optimistic.
We maintain a positive outlook while staying realistic. Siempre un paso por delante. We face the future without fear and with great excitement. We are ready for whatever life brings, with the determination and confidence of those who feel truly secure.
We're all about communication.
First, we listen, then we speak. We listen first, then we speak.
We put ourselves in your shoes to truly understand what you need at any given moment. We maintain a continuous connection and always express ourselves with complete honesty.
How we work
Four operating principles that set us apart.
Method before product.
We apply RiskMap, our 4-phase consultative process, led by a specialist with a background in Law and Coaching. We analyse before we propose.
Native bilingualism.
English and Spanish with equal fluency. No translators, no approximate interpretations.
Specialisation by person.
Each team member has a defined role: health, claims, renewals, sales, RiskMap.. You know who to talk to and what for.
Technology that frees up time.
Digital tools and AI applied in our internal operations. The result for you: faster responses and a more available team. Icono: engranaje o circuito (outline)
At DYLSI we work…
For entrepreneurs and businesses
For people starting a family or choosing to grow one.
For adventurers who change their country of origin to build a new home in Spain.
For people who want to enjoy the simple things.
INNOVATION AND OPERATING MODEL
Behind every policy, a system.
DYLSI operates on a business architecture built on a proprietary method, process automation and applied artificial intelligence. An agency built with method. A traditional agency contracts insurance. We manage risk using insurance tools.