{"id":11452,"date":"2026-05-24T06:25:49","date_gmt":"2026-05-24T06:25:49","guid":{"rendered":"https:\/\/dylsi-seguros.com\/innovation\/"},"modified":"2026-05-27T21:37:06","modified_gmt":"2026-05-27T21:37:06","slug":"innovation","status":"publish","type":"page","link":"https:\/\/dylsi-seguros.com\/en\/innovation\/","title":{"rendered":"innovation"},"content":{"rendered":"<p>[et_pb_section fb_built=&#8221;1&#8243; custom_padding_last_edited=&#8221;on|phone&#8221; _builder_version=&#8221;4.27.6&#8243; _module_preset=&#8221;default&#8221; background_color=&#8221;#000000&#8243; use_background_color_gradient=&#8221;on&#8221; background_color_gradient_stops=&#8221;rgba(75,120,184,0.11) 0%|rgba(75,120,184,0.61) 100%&#8221; background_color_gradient_overlays_image=&#8221;on&#8221; background_enable_image=&#8221;off&#8221; min_height=&#8221;55vh&#8221; min_height_tablet=&#8221;40vw&#8221; min_height_phone=&#8221;70vw&#8221; min_height_last_edited=&#8221;on|phone&#8221; custom_padding=&#8221;170px||60px||false|false&#8221; 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text_text_color=&#8221;#FFFFFF&#8221; text_font_size=&#8221;67px&#8221; text_line_height=&#8221;1em&#8221; header_font=&#8221;|300||on|||||&#8221; header_text_color=&#8221;#FFFFFF&#8221; header_font_size=&#8221;24px&#8221; header_letter_spacing=&#8221;2px&#8221; header_line_height=&#8221;1.3em&#8221; width=&#8221;100%&#8221; custom_margin=&#8221;||0px||false|false&#8221; custom_margin_tablet=&#8221;||17px||false|false&#8221; custom_margin_phone=&#8221;||10px||false|false&#8221; custom_margin_last_edited=&#8221;off|desktop&#8221; custom_padding=&#8221;||15px||false|false&#8221; header_text_align_tablet=&#8221;&#8221; header_text_align_phone=&#8221;center&#8221; header_text_align_last_edited=&#8221;on|phone&#8221; header_font_size_tablet=&#8221;24px&#8221; header_font_size_phone=&#8221;22px&#8221; header_font_size_last_edited=&#8221;on|phone&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h1>INNOVATION AND OPERATING MODEL<\/h1>\n<p>[\/et_pb_text][et_pb_text _builder_version=&#8221;4.27.6&#8243; _module_preset=&#8221;default&#8221; text_font=&#8221;Tenor Sans|600|||||||&#8221; text_text_color=&#8221;#FFFFFF&#8221; text_font_size=&#8221;67px&#8221; text_line_height=&#8221;1em&#8221; header_font=&#8221;|600|||||||&#8221; header_text_color=&#8221;#FFFFFF&#8221; header_font_size=&#8221;55px&#8221; header_2_font=&#8221;|600|||||||&#8221; header_2_text_color=&#8221;#FFFFFF&#8221; header_2_font_size=&#8221;55px&#8221; width=&#8221;100%&#8221; custom_margin=&#8221;||0px||false|false&#8221; custom_margin_tablet=&#8221;||17px||false|false&#8221; custom_margin_phone=&#8221;||10px||false|false&#8221; custom_margin_last_edited=&#8221;on|phone&#8221; text_font_size_tablet=&#8221;67px&#8221; text_font_size_phone=&#8221;55px&#8221; text_font_size_last_edited=&#8221;on|phone&#8221; header_text_align_tablet=&#8221;&#8221; header_text_align_phone=&#8221;center&#8221; header_text_align_last_edited=&#8221;on|phone&#8221; header_font_size_tablet=&#8221;45px&#8221; header_font_size_phone=&#8221;40px&#8221; header_font_size_last_edited=&#8221;on|phone&#8221; header_2_text_align_tablet=&#8221;&#8221; header_2_text_align_phone=&#8221;center&#8221; header_2_text_align_last_edited=&#8221;on|phone&#8221; header_2_font_size_tablet=&#8221;45px&#8221; header_2_font_size_phone=&#8221;40px&#8221; header_2_font_size_last_edited=&#8221;on|phone&#8221; global_colors_info=&#8221;{}&#8221;]How DYLSI works on the inside. [\/et_pb_text][\/et_pb_column][et_pb_column type=&#8221;1_2&#8243; admin_label=&#8221;Columna&#8221; _builder_version=&#8221;4.25.0&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_text _builder_version=&#8221;4.27.6&#8243; _module_preset=&#8221;default&#8221; text_font=&#8221;League Spartan||||||||&#8221; text_text_color=&#8221;#F4F4F4&#8243; text_font_size=&#8221;21px&#8221; text_letter_spacing=&#8221;0.5px&#8221; text_line_height=&#8221;1.5em&#8221; background_color=&#8221;RGBA(255,255,255,0)&#8221; custom_padding=&#8221;17px|30px|17px|30px|true|true&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p><span data-contrast=\"none\">We are not just an insurance agency. We are a risk management consultancy built on three pillars: proprietary methodology, a specialised team and applied technology.  This page explains how DYLSI operates day to day \u2014 and why that matters to you. <\/strong><\/span><span data-ccp-props=\"{}\"> <\/span><\/p>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=&#8221;1&#8243; custom_padding_last_edited=&#8221;off|desktop&#8221; admin_label=&#8221;About&#8221; _builder_version=&#8221;4.27.6&#8243; _module_preset=&#8221;default&#8221; background_color=&#8221;#F4F4F4&#8243; use_background_color_gradient=&#8221;on&#8221; background_color_gradient_stops=&#8221;rgba(244,244,244,0.95) 0%|rgba(244,244,244,0.9) 100%&#8221; background_color_gradient_overlays_image=&#8221;on&#8221; background_image=&#8221;https:\/\/dylsi-seguros.com\/wp-content\/uploads\/2026\/05\/DSC_7356.webp&#8221; custom_padding=&#8221;120px||120px||false|false&#8221; custom_padding_tablet=&#8221;80px||||false|false&#8221; custom_padding_phone=&#8221;60px||||false|false&#8221; locked=&#8221;off&#8221; collapsed=&#8221;on&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_row use_custom_gutter=&#8221;on&#8221; make_equal=&#8221;on&#8221; custom_padding_last_edited=&#8221;off|desktop&#8221; _builder_version=&#8221;4.27.6&#8243; _module_preset=&#8221;default&#8221; module_alignment=&#8221;center&#8221; custom_margin=&#8221;||||false|false&#8221; custom_padding=&#8221;0px||||false|false&#8221; global_colors_info=&#8221;{}&#8221; custom_css_main_element_last_edited=&#8221;on|tablet&#8221; custom_css_main_element_tablet=&#8221;display:flex;||flex-direction:column-reverse;&#8221; custom_css_main_element_phone=&#8221;display:flex;||flex-direction:column-reverse;&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.27.2&#8243; _module_preset=&#8221;default&#8221; background_enable_image=&#8221;off&#8221; background_position=&#8221;center_right&#8221; custom_padding=&#8221;45px||||false|false&#8221; custom_padding_tablet=&#8221;45px||||false|false&#8221; custom_padding_phone=&#8221;20px||||false|false&#8221; custom_padding_last_edited=&#8221;on|phone&#8221; global_colors_info=&#8221;{}&#8221; custom_css_main_element_last_edited=&#8221;off|desktop&#8221; custom_css_main_element_tablet=&#8221;display:block;||height:380px;&#8221; custom_css_main_element_phone=&#8221;display:block;||height:80vw;&#8221;][et_pb_text _builder_version=&#8221;4.27.6&#8243; _module_preset=&#8221;default&#8221; text_font=&#8221;Tenor Sans|600|||||||&#8221; text_text_color=&#8221;#000000&#8243; text_font_size=&#8221;49px&#8221; text_line_height=&#8221;1em&#8221; header_2_font=&#8221;|600|||||||&#8221; header_2_text_align=&#8221;left&#8221; header_2_font_size=&#8221;44px&#8221; header_2_line_height=&#8221;1.1em&#8221; header_3_font=&#8221;||on||||||&#8221; header_3_text_color=&#8221;#000000&#8243; header_3_font_size=&#8221;35px&#8221; header_3_letter_spacing=&#8221;0.4px&#8221; header_3_line_height=&#8221;1.1em&#8221; text_orientation=&#8221;justified&#8221; width=&#8221;83%&#8221; custom_margin=&#8221;||15px||false|false&#8221; custom_margin_tablet=&#8221;||15px||false|false&#8221; custom_margin_phone=&#8221;||5px||false|false&#8221; custom_margin_last_edited=&#8221;on|phone&#8221; custom_padding=&#8221;||30px||false|false&#8221; text_font_size_tablet=&#8221;49px&#8221; text_font_size_phone=&#8221;45px&#8221; text_font_size_last_edited=&#8221;on|phone&#8221; header_2_font_size_tablet=&#8221;38px&#8221; header_2_font_size_phone=&#8221;33px&#8221; header_2_font_size_last_edited=&#8221;on|phone&#8221; header_3_font_size_tablet=&#8221;35px&#8221; header_3_font_size_phone=&#8221;31px&#8221; header_3_font_size_last_edited=&#8221;on|phone&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p>Why does it matter how an insurance agency operates?<\/p>\n<p>[\/et_pb_text][et_pb_text _builder_version=&#8221;4.27.6&#8243; _module_preset=&#8221;default&#8221; text_font=&#8221;League Spartan||||||||&#8221; text_text_color=&#8221;#000000&#8243; text_font_size=&#8221;20px&#8221; header_2_font=&#8221;|600|||||||&#8221; header_2_text_align=&#8221;left&#8221; header_2_font_size=&#8221;44px&#8221; header_3_font=&#8221;||on||||||&#8221; header_3_text_color=&#8221;#000000&#8243; header_3_font_size=&#8221;35px&#8221; header_3_letter_spacing=&#8221;0.4px&#8221; header_3_line_height=&#8221;1.1em&#8221; text_orientation=&#8221;justified&#8221; custom_margin=&#8221;||||false|false&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p>The insurance sector in Spain is one of the least digitalised areas of financial services. Most agencies operate with manual processes, legacy systems and total dependence on the individual judgement of each manager. This has direct consequences for the client: slow responses, lack of traceability and inconsistent experiences.  <\/p>\n<p>[\/et_pb_text][et_pb_text _builder_version=&#8221;4.27.6&#8243; _module_preset=&#8221;default&#8221; text_font=&#8221;League Spartan||||||||&#8221; text_text_color=&#8221;#000000&#8243; text_font_size=&#8221;20px&#8221; header_2_font=&#8221;|600|||||||&#8221; header_2_text_align=&#8221;left&#8221; header_2_font_size=&#8221;44px&#8221; header_3_font=&#8221;||on||||||&#8221; header_3_text_color=&#8221;#000000&#8243; header_3_font_size=&#8221;35px&#8221; header_3_letter_spacing=&#8221;0.4px&#8221; header_3_line_height=&#8221;1.1em&#8221; text_orientation=&#8221;justified&#8221; custom_margin=&#8221;||||false|false&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p>At DYLSI we&#8217;ve decided to build a different agency. Without giving up on personal service \u2014 quite the opposite, enhancing it \u2014 we&#8217;ve designed an operating model based on consultative methodology, codified processes and artificial intelligence integration. 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locked=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p style=\"text-align: right;\"><span class=\"TextRun SCXW163405313 BCX2\" lang=\"ES-ES\" data-contrast=\"none\"><span class=\"NormalTextRun SCXW163405313 BCX2\">PILLAR 01<\/span><\/span><\/p>\n<p>[\/et_pb_text][et_pb_text _builder_version=&#8221;4.27.6&#8243; _module_preset=&#8221;default&#8221; text_font=&#8221;Tenor Sans||||||||&#8221; text_text_color=&#8221;gcid-670aba13-0ca3-4108-ac12-f854c9e1c067&#8243; text_font_size=&#8221;40px&#8221; header_3_font=&#8221;|700|on||||||&#8221; header_3_text_color=&#8221;#0A7380&#8243; header_3_font_size=&#8221;44px&#8221; custom_margin=&#8221;||5px||false|false&#8221; global_colors_info=&#8221;{%22gcid-670aba13-0ca3-4108-ac12-f854c9e1c067%22:%91%22text_text_color%22,%22text_text_color%22%93}&#8221;]<\/p>\n<p style=\"text-align: right;\">METHOD<\/p>\n<p>[\/et_pb_text][\/et_pb_column][et_pb_column type=&#8221;3_4&#8243; _builder_version=&#8221;4.27.6&#8243; _module_preset=&#8221;default&#8221; custom_padding=&#8221;25px|20px|25px|25px|false|false&#8221; custom_css_main_element=&#8221;display:flex;||flex-direction:column;||justify-content:center;&#8221; border_width_all=&#8221;5px&#8221; border_color_all=&#8221;#0A7380&#8243; global_colors_info=&#8221;{}&#8221;][et_pb_text _builder_version=&#8221;4.27.6&#8243; _module_preset=&#8221;default&#8221; text_font=&#8221;Tenor Sans||||||||&#8221; text_text_color=&#8221;gcid-670aba13-0ca3-4108-ac12-f854c9e1c067&#8243; text_font_size=&#8221;45px&#8221; header_3_font=&#8221;|700|on||||||&#8221; header_3_text_color=&#8221;#0A7380&#8243; header_3_font_size=&#8221;44px&#8221; custom_margin=&#8221;||5px||false|false&#8221; custom_padding=&#8221;||50px||false|false&#8221; text_font_size_tablet=&#8221;45px&#8221; text_font_size_phone=&#8221;30px&#8221; text_font_size_last_edited=&#8221;on|phone&#8221; global_colors_info=&#8221;{%22gcid-670aba13-0ca3-4108-ac12-f854c9e1c067%22:%91%22text_text_color%22%93}&#8221;]<\/p>\n<p><span data-contrast=\"none\">RiskMap Methodology<\/span><span data-ccp-props=\"{}\"> <\/span><\/p>\n<p>[\/et_pb_text][et_pb_text _builder_version=&#8221;4.27.6&#8243; _module_preset=&#8221;default&#8221; text_font=&#8221;League Spartan||||||||&#8221; text_text_color=&#8221;#4c4c4c&#8221; text_font_size=&#8221;18px&#8221; text_letter_spacing=&#8221;0.4px&#8221; header_3_font=&#8221;|700|||||||&#8221; header_3_font_size=&#8221;36px&#8221; custom_margin=&#8221;||0px||false|false&#8221; custom_padding=&#8221;||10px||false|false&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p><span data-contrast=\"none\">RiskMap is DYLSI&#8217;s proprietary consultative methodology for structured risk analysis. It combines four execution phases with five exposure areas, applicable to both individuals and businesses. In our agency, it replaces traditional product-led selling. Before proposing any insurance solution, we analyse the client&#8217;s full situation.   <\/span><span data-ccp-props=\"{}\"> <\/span><\/p>\n<p>[\/et_pb_text][dsm_icon_list icon_color=&#8221;gcid-670aba13-0ca3-4108-ac12-f854c9e1c067&#8243; icon_gap_width=&#8221;22.7px&#8221; icon_font_size=&#8221;10px&#8221; list_space_between=&#8221;8px&#8221; _builder_version=&#8221;4.27.6&#8243; _module_preset=&#8221;default&#8221; text_font=&#8221;League Spartan||||||||&#8221; text_text_color=&#8221;#474747&#8243; text_font_size=&#8221;18px&#8221; custom_margin=&#8221;||||false|false&#8221; locked=&#8221;off&#8221; global_colors_info=&#8221;{%22gcid-670aba13-0ca3-4108-ac12-f854c9e1c067%22:%91%22icon_color%22%93}&#8221;][dsm_icon_list_child text=&#8221;4 structured phases: Understand, Protect, Prioritise, Plan&#8221; font_icon=&#8221;&#xf111;||fa||900&#8243; _builder_version=&#8221;4.27.6&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][\/dsm_icon_list_child][dsm_icon_list_child text=&#8221;5 risk areas covered in every analysis&#8221; font_icon=&#8221;&#xf111;||fa||900&#8243; icon_color=&#8221;gcid-670aba13-0ca3-4108-ac12-f854c9e1c067&#8243; _builder_version=&#8221;4.27.6&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{%22gcid-670aba13-0ca3-4108-ac12-f854c9e1c067%22:%91%22icon_color%22%93}&#8221;][\/dsm_icon_list_child][dsm_icon_list_child text=&#8221;Standardised documentation per session&#8221; font_icon=&#8221;&#xf111;||fa||900&#8243; _builder_version=&#8221;4.27.6&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][\/dsm_icon_list_child][dsm_icon_list_child text=&#8221;Dedicated implementation specialist (Catalina Saffon, with a background in Law and Coaching) &#8221; font_icon=&#8221;&#xf111;||fa||900&#8243; _builder_version=&#8221;4.27.6&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][\/dsm_icon_list_child][dsm_icon_list_child text=&#8221;In progress: full digitalisation with AI for session capture and analysis&#8221; font_icon=&#8221;&#xf111;||fa||900&#8243; _builder_version=&#8221;4.27.6&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][\/dsm_icon_list_child][\/dsm_icon_list][et_pb_button button_url=&#8221;@ET-DC@eyJkeW5hbWljIjp0cnVlLCJjb250ZW50IjoicG9zdF9saW5rX3VybF9wYWdlIiwic2V0dGluZ3MiOnsicG9zdF9pZCI6IjExMzYyIn19@&#8221; button_text=&#8221;View full methodology \u2192 &#8221; button_alignment=&#8221;left&#8221; _builder_version=&#8221;4.27.6&#8243; _dynamic_attributes=&#8221;button_url&#8221; _module_preset=&#8221;abb8fa5a-ba79-4ef6-b526-6d7c7f57e786&#8243; button_text_size=&#8221;17px&#8221; button_text_color=&#8221;gcid-670aba13-0ca3-4108-ac12-f854c9e1c067&#8243; button_bg_color=&#8221;RGBA(255,255,255,0)&#8221; button_border_width=&#8221;2px&#8221; button_border_color=&#8221;#0A7380&#8243; button_font=&#8221;League Spartan|600|||||||&#8221; custom_margin=&#8221;25px||||false|false&#8221; custom_padding=&#8221;||5px||false|false&#8221; locked=&#8221;off&#8221; global_colors_info=&#8221;{%22gcid-b1667b38-994e-47d6-b4e9-e8d31fb46d33%22:%91%22button_border_color%22%93,%22gcid-670aba13-0ca3-4108-ac12-f854c9e1c067%22:%91%22button_text_color%22%93}&#8221; 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border_color_all=&#8221;#0A7380&#8243; global_colors_info=&#8221;{}&#8221;][et_pb_text _builder_version=&#8221;4.27.6&#8243; _module_preset=&#8221;default&#8221; text_font=&#8221;Tenor Sans||||||||&#8221; text_text_color=&#8221;gcid-670aba13-0ca3-4108-ac12-f854c9e1c067&#8243; text_font_size=&#8221;45px&#8221; text_line_height=&#8221;1.5em&#8221; header_3_font=&#8221;|700|on||||||&#8221; header_3_text_color=&#8221;#0A7380&#8243; header_3_font_size=&#8221;44px&#8221; custom_margin=&#8221;||5px||false|false&#8221; custom_padding=&#8221;||25px||false|false&#8221; text_font_size_tablet=&#8221;45px&#8221; text_font_size_phone=&#8221;30px&#8221; text_font_size_last_edited=&#8221;on|phone&#8221; global_colors_info=&#8221;{%22gcid-670aba13-0ca3-4108-ac12-f854c9e1c067%22:%91%22text_text_color%22%93}&#8221;]<\/p>\n<p><span data-contrast=\"none\">Artificial intelligence and operational integration<\/span><span data-ccp-props=\"{}\"> <\/span><\/p>\n<p>[\/et_pb_text][et_pb_text _builder_version=&#8221;4.27.6&#8243; _module_preset=&#8221;default&#8221; text_font=&#8221;League Spartan||||||||&#8221; text_text_color=&#8221;#4c4c4c&#8221; text_font_size=&#8221;18px&#8221; text_letter_spacing=&#8221;0.4px&#8221; header_3_font=&#8221;|700|||||||&#8221; header_3_font_size=&#8221;36px&#8221; custom_margin=&#8221;||0px||false|false&#8221; custom_padding=&#8221;||10px||false|false&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p><span data-contrast=\"none\">DYLSI integrates generative artificial intelligence as a cross-cutting layer in its daily operations: document production, product information analysis, internal training and bilingual client communication. Technology doesn&#8217;t replace the team \u2014 it amplifies it. Every hour AI frees up is one more hour the team dedicates to the client.  <\/span><span data-ccp-props=\"{}\"> <\/span><\/p>\n<p>[\/et_pb_text][dsm_icon_list icon_color=&#8221;gcid-670aba13-0ca3-4108-ac12-f854c9e1c067&#8243; icon_gap_width=&#8221;22.7px&#8221; icon_font_size=&#8221;10px&#8221; list_space_between=&#8221;8px&#8221; _builder_version=&#8221;4.27.6&#8243; _module_preset=&#8221;default&#8221; text_font=&#8221;League Spartan||||||||&#8221; text_text_color=&#8221;#474747&#8243; text_font_size=&#8221;18px&#8221; custom_margin=&#8221;||||false|false&#8221; hover_enabled=&#8221;0&#8243; locked=&#8221;off&#8221; global_colors_info=&#8221;{%22gcid-670aba13-0ca3-4108-ac12-f854c9e1c067%22:%91%22icon_color%22%93}&#8221; sticky_enabled=&#8221;0&#8243;][dsm_icon_list_child text=&#8221;Integration of generative AI models in internal operations&#8221; font_icon=&#8221;&#xf111;||fa||900&#8243; _builder_version=&#8221;4.27.6&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][\/dsm_icon_list_child][dsm_icon_list_child text=&#8221;Custom in-house tools for post-claim management, FAQ and process consultation&#8221; font_icon=&#8221;&#xf111;||fa||900&#8243; icon_color=&#8221;gcid-670aba13-0ca3-4108-ac12-f854c9e1c067&#8243; _builder_version=&#8221;4.27.6&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{%22gcid-670aba13-0ca3-4108-ac12-f854c9e1c067%22:%91%22icon_color%22%93}&#8221;][\/dsm_icon_list_child][dsm_icon_list_child text=&#8221;Technology architecture supervised by a dedicated Fractional CTO (Andy L\u00f3pez)&#8221; font_icon=&#8221;&#xf111;||fa||900&#8243; _builder_version=&#8221;4.27.6&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][\/dsm_icon_list_child][dsm_icon_list_child text=&#8221;In development: Proprietary automation platform and 100% online distribution channel.&#8221; font_icon=&#8221;&#xf111;||fa||900&#8243; _builder_version=&#8221;4.27.6&#8243; _module_preset=&#8221;default&#8221; hover_enabled=&#8221;0&#8243; global_colors_info=&#8221;{}&#8221; sticky_enabled=&#8221;0&#8243;][\/dsm_icon_list_child][\/dsm_icon_list][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=&#8221;1&#8243; _builder_version=&#8221;4.27.6&#8243; _module_preset=&#8221;default&#8221; background_color=&#8221;#FFFFFF&#8221; custom_padding=&#8221;0px||0px||false|false&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_row column_structure=&#8221;1_4,3_4&#8243; use_custom_gutter=&#8221;on&#8221; gutter_width=&#8221;2&#8243; make_equal=&#8221;on&#8221; _builder_version=&#8221;4.27.6&#8243; _module_preset=&#8221;default&#8221; width=&#8221;70%&#8221; width_tablet=&#8221;80%&#8221; width_phone=&#8221;80%&#8221; width_last_edited=&#8221;on|tablet&#8221; max_width=&#8221;1200px&#8221; custom_padding=&#8221;80px||80px||false|false&#8221; animation_style=&#8221;slide&#8221; animation_direction=&#8221;left&#8221; animation_intensity_slide=&#8221;5%&#8221; border_color_all=&#8221;#0A7380&#8243; locked=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;1_4&#8243; _builder_version=&#8221;4.25.2&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_text _builder_version=&#8221;4.27.6&#8243; 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Each role has defined responsibilities, service indicators and documented processes. 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_module_preset=&#8221;default&#8221; text_font=&#8221;League Spartan|||on|||||&#8221; text_text_color=&#8221;gcid-670aba13-0ca3-4108-ac12-f854c9e1c067&#8243; text_font_size=&#8221;20px&#8221; header_2_font=&#8221;|600|||||||&#8221; header_2_text_align=&#8221;left&#8221; header_2_font_size=&#8221;44px&#8221; header_3_font=&#8221;||on||||||&#8221; header_3_text_color=&#8221;#000000&#8243; header_3_font_size=&#8221;35px&#8221; header_3_letter_spacing=&#8221;0.4px&#8221; header_3_line_height=&#8221;1.1em&#8221; text_orientation=&#8221;justified&#8221; custom_margin=&#8221;||20px||false|false&#8221; global_colors_info=&#8221;{%22gcid-670aba13-0ca3-4108-ac12-f854c9e1c067%22:%91%22text_text_color%22%93}&#8221;]<\/p>\n<p><span data-contrast=\"none\">DYLSI is built to advise organisations where risk is complex and digital assets are critical.<\/span><span data-ccp-props=\"{}\"> <\/span><\/p>\n<p>[\/et_pb_text][et_pb_text _builder_version=&#8221;4.27.6&#8243; _module_preset=&#8221;default&#8221; text_font=&#8221;League Spartan||||||||&#8221; text_font_size=&#8221;20px&#8221; header_2_font=&#8221;|600|||||||&#8221; header_2_text_align=&#8221;left&#8221; header_2_font_size=&#8221;44px&#8221; header_3_font=&#8221;||on||||||&#8221; header_3_text_color=&#8221;#000000&#8243; header_3_font_size=&#8221;35px&#8221; header_3_letter_spacing=&#8221;0.4px&#8221; header_3_line_height=&#8221;1.1em&#8221; text_orientation=&#8221;justified&#8221; custom_margin=&#8221;||20px||false|false&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p><span data-contrast=\"none\">Our operating architecture allows us to serve specialised business profiles competently: technology-based companies, startups, R&#038;D projects and organisations that depend on their human and intellectual capital. Traditional coverage is rarely designed for these contexts. Our consultative approach is.  <\/span><span data-ccp-props=\"{}\"> <\/span><\/p>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=&#8221;1_2,1_2&#8243; use_custom_gutter=&#8221;on&#8221; gutter_width=&#8221;1&#8243; _builder_version=&#8221;4.27.6&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;1_2&#8243; _builder_version=&#8221;4.25.0&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_blurb title=&#8221;Cybersecurity and professional liability:&#8221; use_icon=&#8221;on&#8221; font_icon=&#8221;&#xf3ed;||fa||900&#8243; icon_color=&#8221;gcid-670aba13-0ca3-4108-ac12-f854c9e1c067&#8243; icon_placement=&#8221;left&#8221; content_max_width=&#8221;100%&#8221; _builder_version=&#8221;4.27.6&#8243; _module_preset=&#8221;default&#8221; header_font=&#8221;Tenor Sans|700|||||||&#8221; header_text_color=&#8221;gcid-670aba13-0ca3-4108-ac12-f854c9e1c067&#8243; header_font_size=&#8221;20px&#8221; 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global_colors_info=&#8221;{%22gcid-670aba13-0ca3-4108-ac12-f854c9e1c067%22:%91%22header_text_color%22%93}&#8221;]<\/p>\n<p><span data-contrast=\"none\">Under continuous development<\/span><span data-ccp-props=\"{}\"> <\/span><\/p>\n<p>[\/et_pb_text][et_pb_text _builder_version=&#8221;4.27.6&#8243; _module_preset=&#8221;default&#8221; text_font=&#8221;League Spartan||||||||&#8221; text_text_color=&#8221;#F4F4F4&#8243; text_font_size=&#8221;22px&#8221; header_2_font=&#8221;|600|||||||&#8221; header_2_text_align=&#8221;left&#8221; header_2_font_size=&#8221;44px&#8221; header_3_font=&#8221;||on||||||&#8221; header_3_text_color=&#8221;#000000&#8243; header_3_font_size=&#8221;35px&#8221; header_3_letter_spacing=&#8221;0.4px&#8221; header_3_line_height=&#8221;1.1em&#8221; text_orientation=&#8221;justified&#8221; custom_margin=&#8221;||||false|false&#8221; custom_padding=&#8221;25px||||false|false&#8221; hover_enabled=&#8221;0&#8243; locked=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221; sticky_enabled=&#8221;0&#8243;]<\/p>\n<p class=\"font-claude-response-body break-words whitespace-normal leading-[1.7]\">DYLSI maintains an active technology innovation programme with three development lines currently underway:<\/p>\n<p class=\"font-claude-response-body break-words whitespace-normal leading-[1.7]\"><strong>Automation Hub<\/strong> \u2014 We are building our own intelligent automation platform. Its purpose: to automatically process, classify and manage the agency&#8217;s day-to-day communications and administrative tasks, using artificial intelligence so the team can spend more time with clients and less on repetitive work. <\/p>\n<p class=\"font-claude-response-body break-words whitespace-normal leading-[1.7]\"><strong>RiskMap Digitalization <\/strong> \u2014 Our consultative methodology is evolving into a fully digital format: AI-assisted capture, automatic session documentation and personalised deliverables for each client.<\/p>\n<p class=\"font-claude-response-body break-words whitespace-normal leading-[1.7]\"><strong>100% digital distribution channel<\/strong> \u2014 Development of a fully online insurance purchasing channel for standardised coverages, complementing our in-person consultative model with a fast, accessible route for those who prefer to manage their insurance independently.<\/p>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=&#8221;1&#8243; custom_padding_last_edited=&#8221;on|phone&#8221; admin_label=&#8221;Secci\u00f3n&#8221; _builder_version=&#8221;4.27.6&#8243; _module_preset=&#8221;default&#8221; background_color=&#8221;#000000&#8243; use_background_color_gradient=&#8221;on&#8221; background_color_gradient_stops=&#8221;rgba(75,120,184,0.62) 0%|rgba(0,196,163,0.12) 99%&#8221; background_enable_image=&#8221;off&#8221; custom_padding=&#8221;120px||120px||true|false&#8221; custom_padding_tablet=&#8221;100px||100px||true|false&#8221; custom_padding_phone=&#8221;60px||25px||false|false&#8221; locked=&#8221;off&#8221; global_colors_info=&#8221;{%22gcid-3ecf9057-e031-4f04-9a0c-8391a8d8034d%22:%91%22background_color%22%93}&#8221;][et_pb_row _builder_version=&#8221;4.25.0&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.25.0&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_text _builder_version=&#8221;4.27.6&#8243; _module_preset=&#8221;default&#8221; text_font=&#8221;League Spartan|500||on|||||&#8221; text_text_color=&#8221;#F4F4F4&#8243; text_font_size=&#8221;25px&#8221; header_3_font=&#8221;|700|on||||||&#8221; header_3_text_color=&#8221;#0A7380&#8243; header_3_font_size=&#8221;44px&#8221; custom_margin=&#8221;||5px||false|false&#8221; custom_padding=&#8221;||25px||false|false&#8221; locked=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p style=\"text-align: center;\"><span data-contrast=\"none\">LET&#8217;S TALK<\/span><span data-ccp-props=\"{}\"> <\/span><\/p>\n<p>[\/et_pb_text][et_pb_text _builder_version=&#8221;4.27.6&#8243; _module_preset=&#8221;6114a712-5a74-4b4c-b3ab-576833fc59c1&#8243; text_font=&#8221;Tenor Sans|700|||||||&#8221; text_text_color=&#8221;gcid-670aba13-0ca3-4108-ac12-f854c9e1c067&#8243; text_font_size=&#8221;55px&#8221; text_line_height=&#8221;1em&#8221; header_text_color=&#8221;gcid-670aba13-0ca3-4108-ac12-f854c9e1c067&#8243; hover_enabled=&#8221;0&#8243; text_font_size_tablet=&#8221;55px&#8221; text_font_size_phone=&#8221;45px&#8221; text_font_size_last_edited=&#8221;on|phone&#8221; global_colors_info=&#8221;{%22gcid-670aba13-0ca3-4108-ac12-f854c9e1c067%22:%91%22header_text_color%22,%22text_text_color%22%93}&#8221; sticky_enabled=&#8221;0&#8243;]<\/p>\n<p><span data-contrast=\"none\">Looking for an insurance advisor that operates at the level of your organisation?<\/span><span data-ccp-props=\"{}\"> <\/span><\/p>\n<p>[\/et_pb_text][et_pb_text _builder_version=&#8221;4.27.6&#8243; _module_preset=&#8221;default&#8221; text_font=&#8221;League Spartan||||||||&#8221; text_text_color=&#8221;#F4F4F4&#8243; text_font_size=&#8221;24px&#8221; header_2_font=&#8221;|600|||||||&#8221; header_2_text_align=&#8221;left&#8221; header_2_font_size=&#8221;44px&#8221; header_3_font=&#8221;||on||||||&#8221; header_3_text_color=&#8221;#000000&#8243; header_3_font_size=&#8221;35px&#8221; header_3_letter_spacing=&#8221;0.4px&#8221; header_3_line_height=&#8221;1.1em&#8221; text_orientation=&#8221;justified&#8221; custom_margin=&#8221;||||false|false&#8221; custom_padding=&#8221;25px||||false|false&#8221; locked=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p style=\"text-align: center;\"><span data-contrast=\"none\">If your company or project needs advice that goes beyond selling policies, we can help. Contact us directly or book a corporate RiskMap session. <\/span><span data-ccp-props=\"{}\"> <\/span><\/p>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=&#8221;1_2,1_2&#8243; use_custom_gutter=&#8221;on&#8221; gutter_width=&#8221;2&#8243; _builder_version=&#8221;4.27.6&#8243; _module_preset=&#8221;default&#8221; width=&#8221;50%&#8221; width_tablet=&#8221;50%&#8221; width_phone=&#8221;100%&#8221; width_last_edited=&#8221;on|phone&#8221; locked=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;1_2&#8243; _builder_version=&#8221;4.25.0&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_button button_url=&#8221;https:\/\/outlook.office.com\/book\/AGENDADYLSI@dylsi-seguros.es\/s\/37wHcWaYjkW8_M5ngkz9HA2?ismsaljsauthenabled&#8221; button_text=&#8221;BOOK A SESSION \u2192&#8221; button_alignment=&#8221;center&#8221; _builder_version=&#8221;4.27.6&#8243; _module_preset=&#8221;default&#8221; button_text_size=&#8221;18px&#8221; button_text_color=&#8221;gcid-670aba13-0ca3-4108-ac12-f854c9e1c067&#8243; button_bg_color=&#8221;RGBA(255,255,255,0)&#8221; button_border_color=&#8221;gcid-670aba13-0ca3-4108-ac12-f854c9e1c067&#8243; custom_margin=&#8221;35px||||false|false&#8221; custom_padding=&#8221;|40px|5px|40px|false|true&#8221; locked=&#8221;off&#8221; global_colors_info=&#8221;{%22gcid-b1667b38-994e-47d6-b4e9-e8d31fb46d33%22:%91%22button_border_color%22,%22button_text_color%22,%22button_text_color%22,%22button_text_color%22%93,%22gcid-670aba13-0ca3-4108-ac12-f854c9e1c067%22:%91%22button_text_color%22,%22button_border_color%22,%22button_text_color__hover%22%93}&#8221; button_bg_color__hover_enabled=&#8221;on|hover&#8221; button_bg_color__hover=&#8221;#FFFFFF&#8221; button_bg_enable_color__hover=&#8221;on&#8221; button_text_color__hover=&#8221;#bc9d45&#8243;][\/et_pb_button][\/et_pb_column][et_pb_column type=&#8221;1_2&#8243; _builder_version=&#8221;4.25.0&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_button button_url=&#8221;&lt;!&#8211;&#91;CDATA&#91;mailto:darryl@dylsi-seguros.es&#93;&#93;&#8211;&gt;&#8221; button_text=&#8221;CONTACT MANAGEMENT \u2192&#8221; button_alignment=&#8221;center&#8221; button_alignment_tablet=&#8221;center&#8221; button_alignment_last_edited=&#8221;off|desktop&#8221; _builder_version=&#8221;4.27.6&#8243; _module_preset=&#8221;default&#8221; button_text_size=&#8221;18px&#8221; button_text_color=&#8221;gcid-670aba13-0ca3-4108-ac12-f854c9e1c067&#8243; button_bg_color=&#8221;RGBA(255,255,255,0)&#8221; button_border_color=&#8221;gcid-670aba13-0ca3-4108-ac12-f854c9e1c067&#8243; custom_margin=&#8221;34px||||false|false&#8221; custom_margin_tablet=&#8221;34px||||false|false&#8221; custom_margin_phone=&#8221;0px||70px||false|false&#8221; custom_margin_last_edited=&#8221;on|phone&#8221; custom_padding=&#8221;|20px|5px|20px|false|true&#8221; custom_padding_tablet=&#8221;|20px|5px|20px|false|true&#8221; custom_padding_phone=&#8221;|18px|5px|18px|false|true&#8221; custom_padding_last_edited=&#8221;on|phone&#8221; locked=&#8221;off&#8221; global_colors_info=&#8221;{%22gcid-b1667b38-994e-47d6-b4e9-e8d31fb46d33%22:%91%22button_border_color%22,%22button_text_color%22,%22button_text_color%22%93,%22gcid-670aba13-0ca3-4108-ac12-f854c9e1c067%22:%91%22button_text_color%22,%22button_border_color%22,%22button_text_color__hover%22%93}&#8221; button_bg_color__hover_enabled=&#8221;on|hover&#8221; button_bg_color__hover=&#8221;#FFFFFF&#8221; button_bg_enable_color__hover=&#8221;on&#8221; button_text_color__hover=&#8221;#bc9d45&#8243;][\/et_pb_button][\/et_pb_column][\/et_pb_row][\/et_pb_section]<\/p>\n","protected":false},"excerpt":{"rendered":"<p>INNOVATION AND OPERATING MODELHow DYLSI works on the inside. We are not just an insurance agency. We are a risk management consultancy built on three pillars: proprietary methodology, a specialised team and applied technology. This page explains how DYLSI operates day to day \u2014 and why that matters to you. Why does it matter how an insurance agency operates?The insurance sector in Spain is one of the least digitalised areas of financial services. Most agencies operate with manual processes, legacy systems and total dependence on the individual judgement of each manager. This has direct consequences for the client: slow responses, lack of traceability and inconsistent experiences. At DYLSI we&#8217;ve decided to build a different agency. Without giving up on personal service \u2014 quite the opposite, enhancing it \u2014 we&#8217;ve designed an operating model based on consultative methodology, codified processes and artificial intelligence integration. The result is an agency that operates with the sophistication of a professional consultancy and the closeness of a local team. The three operational pillarsPILLAR 01METHODRiskMap Methodology RiskMap is DYLSI&#8217;s proprietary consultative methodology for structured risk analysis. It combines four execution phases with five exposure areas, applicable to both individuals and businesses. In our agency, it replaces [&hellip;]<\/p>\n","protected":false},"author":10,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_et_pb_use_builder":"on","_et_pb_old_content":"","_et_gb_content_width":"","_joinchat":[],"footnotes":""},"class_list":["post-11452","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/dylsi-seguros.com\/en\/wp-json\/wp\/v2\/pages\/11452","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/dylsi-seguros.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/dylsi-seguros.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/dylsi-seguros.com\/en\/wp-json\/wp\/v2\/users\/10"}],"replies":[{"embeddable":true,"href":"https:\/\/dylsi-seguros.com\/en\/wp-json\/wp\/v2\/comments?post=11452"}],"version-history":[{"count":8,"href":"https:\/\/dylsi-seguros.com\/en\/wp-json\/wp\/v2\/pages\/11452\/revisions"}],"predecessor-version":[{"id":11539,"href":"https:\/\/dylsi-seguros.com\/en\/wp-json\/wp\/v2\/pages\/11452\/revisions\/11539"}],"wp:attachment":[{"href":"https:\/\/dylsi-seguros.com\/en\/wp-json\/wp\/v2\/media?parent=11452"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}